Access & assistance

Let us help with the details.

Tell us what you need to plan your journey comfortably.

Using this website

The website includes keyboard-accessible navigation, labelled forms, visible focus indicators, and expandable questions. If something prevents you from using it, call +1 866 760 5333 or email booking@vipmontreal.ca.

Planning your ride

Describe mobility needs and any equipment, including its size and whether it folds. Ask the team to confirm the vehicle’s suitability and the assistance available before booking; specialist accessible vehicles are not assumed to be available.