Clear answers before you travel.

Start with the online journey to submit a quote or reservation request. Review your trip and contact details before sending. A VASY receipt acknowledges your request; it does not confirm a reservation. Our team contacts you to confirm availability, pricing and booking details.

Include the pickup and destination addresses, date and local pickup time, passenger and luggage counts, flight number for airport arrivals, and any stops or return journey.

Yes. Supply both the organizer contact and the passenger contact, and explain who should receive updates.

Tell the team the child’s age and seating requirements and describe all luggage. Equipment and suitable vehicle availability need confirmation before the trip.

Provide the pickup address, date, local start time, passenger and luggage counts, and requested vehicle category. Hourly service has a minimum of 3 hours. A final drop-off address is optional when preparing the request; include known stops and your planned duration so the team can review the itinerary and price.

Enter YUL as the pickup, your destination address, date and local pickup time, passenger and luggage counts, and your flight number. Include child seats or bulky items if needed. The team confirms the meeting instructions and vehicle fit; contact the team if your flight is rebooked or your arrival details change.

Check the written quote or reservation summary for the fare, taxes, waiting allowance, gratuities, and extras. Ask the team to clarify anything not expressly included.

No. The reference confirms that your request was received. Keep it for follow-up. Your reservation is confirmed only when the team or booking service explicitly confirms it.